Susan Ellis

GBM Portfolio Management
Biochemistry (MSc) – Oxford University
Susan Ellis
GBM Portfolio Management
Biochemistry (MSc) – Oxford University


What did you know about RBS prior to working for them? Did you have any preconceptions?

I knew the firm was an international bank with an established graduate programme and strong brand. I didn’t have many preconceptions, but was concerned that having no financial background might disadvantage me in the early stages. I was also anxious about meeting the other graduates and people I would be working with, but I guess that was just first-day nerves.

What attracted you to working for RBS?

RBS is a firm with an international presence, offering many opportunities for learning and development. I wanted to start my financial career in London, in a firm with a strong reputation for valuing its staff.

Is there anything that surprised you after joining?


I was impressed by the extent of the training that was provided in the first few months of the programme. I was also pleasantly surprised by the responsibility you get from the first day you walk in the door.  

What made you decide to go into your particular business area?

I applied to my business area because I felt it would be a good match for my analytical skills. I also relished the prospect of having client contact.

Can you describe a project you’ve been involved in that’s been particularly challenging?


I have been involved in the restructuring of several companies. As you can probably imagine, this is an enormously complex task.  Doing these projects has taught me a lot technically. It has also greatly developed my communication and interpersonal skills – as we regularly have to meet with clients, banks and other advisors.

What training and development opportunities have you received?


We all received two months’ training at the start of the programme. I have also attended a loan documentation course and taken part in the Times Graduate Leadership Challenge.

How would you describe the culture/working environment?  

The work environment has obviously been particularly challenging this year with all the changes that have being going on. Despite this, everyone is still friendly and approachable. They are happy to share their experiences with you, and will still take the time to make you feel integrated into the team.

What makes RBS unique?

RBS is facing a unique situation in the financial services industry. This will offer a variety of experiences and opportunities that simply won’t be found in other institutions. I also think the graduate programme is unique, too. It allows you greater control in terms of your development.

What do you enjoy most about your role and working at RBS?

I enjoy working with enthusiastic people, learning about many different types of business, and being made to feel a valued member of the team.

Is there anything that you’ve found particularly difficult in your role?

When you’re working under extreme time pressures, it can be difficult to know exactly what to prioritise. I’ve spoken to my mentor and manager about this, and they assure me that it will get easier as time goes on. There is no substitute for experience.

How do you see your future with RBS?  What are you looking forward to?


I hope to remain at RBS for many years and gain experience in different areas of the bank. I am looking forward to the time when my technical knowledge is strong and I have the opportunity to lead others within the business.

Is there any advice you would give to future grads thinking of joining RBS?


Look deep within yourself before applying. Make sure that your skills, talents and interests match the business area you’re considering applying to. Do as much research as you can into all the available areas.

What tips would you have for people joining now?

Have confidence in yourself. Don’t be disheartened by the current situation. You will still be able to forge a highly successful career at RBS.

What would you say to a friend considering joining RBS? How would you persuade them to join?

Despite the challenges we face, RBS continues to invest in its graduates and realises that they are essential for its future. You will be offered a wealth of experience and challenges.

What happened on your best ever day at RBS?

Being promoted to a permanent position within my team was my best day so far.

What are you most looking forward to in your career at RBS?

In the short term, I’m looking forward to gaining more responsibilities and advancing my technical knowledge. At some point, it would be nice to work with another team and gain new experiences. Working abroad in one of our international offices also appeals.

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What happened on your best ever day at RBS?

My best ever day at RBS to date was when we finally closed the restructuring of a UK based pub group. This was the first re-structuring I got involved with and it started back in December when I first joined and we finally closed the deal in July and it was a very exciting day for everyone involved.

How would you describe the working environment?

The culture at RBS is very down to earth. When I was first looking at joining an investment bank this was one of my greatest fears, that it would be a very challenging, very high-pressured, quite a scary environment to work in, however, when I started on the graduate scheme everyone I met was really lovely, really nice and the same was true when I went into the office. RBS is obviously facing one of the most difficult situations and everyone was still happy to help, keen to sit down with you and show you things and this is something I'd like to do with new graduates and new people coming in to the firm going forward.

How do you see your future with RBS?

Looking forwards, I would like to remain at RBS for a number of years, I think there's a lot of opportunity still for young people within the business. These may be different opportunities to the ones I originally anticipated when I started out over a year ago, however that doesn't make them less important or less useful for my development. I'm really looking forward to taking on more responsibility and maybe even at some point, managing a team of people.

Have you had any training or development?

When we first started on the graduate programme we were offered two months training, this was down in Canada Water. For the first couple of weeks we did presentation skills, learning how to present yourself in an appropriate manner when in a business environment. Then we moved onto more specific credit skills and training relevant to your business area. At the end of the two months training I really felt that I'd gained a good knowledge and solid foundation before going into the business. During my time at RBS I've also been lucky enough to participate in the Times Graduate leadership challenge, which involved a team of six competing against other companies and this taught us leadership skills and how to step back from a situation and everything we were taught was put back into a business context and I felt this was a very valuable learning experience and I'm looking forward to continue to doing things like this in the future.

What attracted you to working for RBS?

I was attracted to work at RBS for a few reasons: firstly, they're a global brand and I wanted to work somewhere which would give me the opportunity to maybe go and work internationally in the future; secondly, I wanted to start my career in London because working in Financial Services it's such an important centre for the industry and lastly, I wanted to work for a firm which had a reputation for valuing it's staff and would support me throughout my development give me opportunities to continue to expand and develop my career.